Inclusive services & advice

All you need to know ...

You don't pay for these, but they're still included: the friendliness of your host family, the natural splendour surrounding the Hirben, the fresh mountain air, all the special moments and amazing experiences.

Services included

Fine food and dining

  • You are sure to be delighted by Siglinde's cooking, with delicious 5-course menus every evening, featuring South Tyrolean and Mediterranean specialities
  • Buffet breakfast with many regional and organic products: organic rolls, eggs from free-range hens, butter, yoghurt, locally-produced milk and cheeses, sausages from the local butcher, freshly ground organic cereals, fresh fruit, croissants, a wide selection of corn flakes and jams, more than 20 organic teas and infusions, good Italian coffee, and much more...
  • Vegetarian menu
  • We can provide gluten-free and lactose-free foods on request

Wellness area and swimming pools
New additions for summer 2019

Wellness Area (from 14 years)

  • Finnish sauna
  • Turkish bath
  • Bio-sauna
  • Infrared cabin
  • Hay sauna
  • 2 relaxation areas for all-round well-being
  • Wellness bar
  • Soft bathrobe and slippers

The world of water

  • Large outdoor pool, 25 metres long (water temperature: ca. 30°, access from indoors)
  • Lawn with comfortable loungers for rest and relaxation
  • Separate garden for the sauna area

24 hours a day

  • free WLAN
  • Parking in front of the hotel
  • Selection of games for enjoyable evenings with friends
  • Tips and suggestions for planning your day
  • Sunny terrace
  • Bed linen, towels, tea towels

Summer

  • 2 weekly excursions with our young Fabian: hiking, mountain biking, adventure tours
  • Rental of trekking poles and water bottles
  • Lockable bike store
  • Facilities for small bike repairs and bike washing
  • Hiking maps, brochures, information booklets about the region
  • The Mobilcard allows you to use ALL public transport in South Tyrol, and costs either € 30 per person for 3 days or € 45 for 7 days!

Winter

  • 2 weekly excursions with our young Fabian: winter walks, snowshoe hikes or cross-country ski tours (technical training included)
  • Ski store with boot dryer and waxing table
  • Special ski pass service available at our hotel: no more queuing at the ski lift ticket office
  • Storage at Villabassa station
  • Rental of snow shoes, trekking poles and water bottles
  • Cross-country ski trails right by the hotel
  • Tickets for cross-country skiing available at reception
  • Holidaypass: free use of all public transport in South Tyrol
  • Hiking maps, brochures, information booklets about the region

Paid services

  • Rental of good quality MTBs, Fully bikes and E-bikes
  • Washing-machine and dryer
  • Bread delivery service from the organic bakery
  • Dogs and other pets: 20,00€-25,00€ per day, excluding food. We reserve the right to charge an additional € 50 for final cleaning, as well as use of your pet insurance policy in the event of damage.
  • NEW: charging station for your electric car

Booking information

Apartment information

  • Check-in and check-out
    Apartments are ready for occupancy from 3 p.m. Please inform us in advance if you plan to arrive after 6 p.m. On your day of departure, please vacate your apartment by 10 a.m.
  • Cleaning of the apartments
    • Weekly stay: 1 mid-week clean 
    • final cleaning at € 50 - € 100
    • Half-board formula: daily cleaning included
  • Pets
    We charge € 28 per night for pets (excluding food). Pets are not allowed in the wellness area, the pool zone or the shared garden. We reserve the right to charge an additional € 50 for final cleaning, as well as use of your pet insurance policy in the event of damage.