Rooms & prices

Information about prices and bookings

The prices indicated exclude the local tourist tax per person per day (from age 14 upward), which has to be paid on site.

• Solutions provided
  The double rooms comfort and standard are available with half board.

Supplements, reductions and more ...

• Single room supplement: for a double room for single use we charge a supplement of € 15 - € 20 per day.
• Bathrobe hire: 1 bathrobe is included. Please bring your shower sandals. 

Deposit and booking
Darn it, the coronavirus has put a spoke in your wheel, so that you couldn't start your long-awaited nature holiday in Hirben? It's not that bad, because we will credit your deposit for a later holiday within the next 1-2 years! To confirm your reservation, we require payment of a deposit equivalent to 25% of the total cost of your stay. Please include your name and the dates of your booking in the payment description.

Bank details:
Cassa Raiffeisen Villabassa
Pensione Hirben - Stoll Erhard
IBAN: IT91Y0830259100000300030708
BIC: RZSBIT21023

N.B.: the reservation becomes binding once the deposit is paid and the booking confirmation is sent.

Payment
In Italy, payments of less than € 999 can be made in cash. You can pay your bill at the hotel by cheque, by debit or credit card, or in cash.

Terms of cancellation (pursuant to art. 1382 of the Civil Code*)
The Italian Consumer Protection Act does not cover the right of withdrawal. We will nevertheless grant you a right of withdrawal in line with Art. 1382 of the Code. If unforeseen events prevent you from coming on holiday, the following terms of cancellation will apply:

• in the event of no show, guests are liable for 100% of the cost of their accommodation
• for cancellations within 7 days of your arrival date, we charge 70% of the cost of the accommodation
• for cancellations between 30 and 7 days prior to arrival date, your deposit will be withheld
• for cancellations more than 30 days prior to your arrival date, we issue a voucher equivalent to the amount of your deposit, valid towards another stay within the next year
• in the event of late check-in or early departure, the full cost of the overnight stay will still be charged.

Please notify us in good time of any circumstances that will force you to cancel your holiday.
*Mandatory information pursuant to EU Regulation No. 524/2013 of the European Parliament and Council. The European Commission's platform for the online resolution of consumer disputes (ODR) is available at: ec.europa.eu/consumers/odr/

Cancellation insurance

We strongly advise you to take out cancellation insurance at time of booking to cover the cost of your stay, so you can look forward to your holiday with peace of mind. Further information regarding the costs and terms of insurance can be found on the site: https://hotel.europaeische.at/hgv?AGN=10019556